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Payment Methods

The order proccess here at Herbal Derm is very easy. We use Paypal as a preffered mothod of payment which we feel is the perfect way to purchase online. The benefits of using Paypal is that there is buyer protection to give you the customer some confidence in placing your order with us. You can pay in what ever currency you choose without any additional charges.

If you do not yet have a Paypal account don't worry. You may still make your purchase using just your credit card. This too is a benefit as Paypal accept all major credit cards.


Shipping Options


We ship all our orders by Standard Post & EMS International postal service from Thailand. All shipments are supplied with a Track and Trace number for your convenience. We shall supply the tracking details once the items have been dispatched to you. Please note we do not send shipments to PO Box numbers and also be aware that the items will need to be signed for upon arrival.

If you prefer us to use a different carrier such as DHL or FedEx please contact us prior to ordering as there will be an additional shipping charge to use these carriers.

Please allow up to 14 days for delivery as some countries can take longer to process international parcels.

Any import duties which may occur, this again will vary in different countries, will be paid by the purchaser. Herbal Derm are not responsible for any Tax or Duty from the receiving country.

If you have any further questions regarding shipments please contact us.


Returns Policy


If for any reason you are not completely satisfied with Herbal Derm Indigenous Herbal Treatments we will issue a monetory refund on the remaining product on the following conditions.

A refund shall be given so long as the there is no less than three quarters of the treatment in the container.

The product is returned to us within 14 days of reciept.

Return shipping costs are not paid by us